Join the red legend

Parent information / Q&A

Looking for information to better prepare your arrival in Thyon, you will find below a FAQ that may interest you:

Lesson

Where are the meeting points?

You will find all the information about our different meeting points on the Meeting Points page of our website.

Do we have to go through the ESS office before the lessons?

For group lessons, it is imperative to come to one of our offices to pick up the lesson ticket. For children, a jersey is also given and is mandatory to participate to the lessons.

For private lessons, you can come to one of our offices to pick up the lesson ticket or use the payment confirmation email as a lesson ticket. These are to be presented to the instructor at the beginning of the lesson.

You can find the location of our offices on the Contact page of our website.

Do children who have already taken lessons at an ESS need to carry their Swiss Ski School booklet with them?

Yes, this booklet allows you to register your child in the right level and will allow them to continue their progression through the Swiss Snow League levels.

Reservations

How do we book a lesson?

You can book very easily online. At the bottom of each page of our website, a "Book here" button will take you to our sales platform.

For special requests and questions, you can contact us by email or by phone.

When should I book?

The earlier the better. During the high season, lessons fill up quickly, so book in advance. Internet bookings are not possible from 6 days before the start of group lessons and 3 days before the start of private lessons.


For last minute bookings, you can contact us by email, phone or come directly to one of our offices.

In case of cancellation, under what conditions can we be refunded?

You will find this information on the General Conditions page of our website, under the heading Cancellation / Refund

Other

Is the ski pass included in the price of the lesson?

The ski pass is not included in the price of the lesson. To obtain a ski pass, you must contact the Thyon, 4 Vallées mountain railways.

Except for the beginners at the Snow Garden (3 to 5 years old), the participants in the lessons must be in possession of a ski pass (Ski card).

You will find more information on the General Conditions page of our website under the heading Prices. If you have any questions, you can contact us by email or by phone.

Réservez online.

The earlier the better! In order to be sure to have space on the desired date, remember to book as soon as possible. In high season some of our offers sell out very quickly.