The instructor is not obligated to wait for latecomers, and the duration of the delay cannot be added to the lesson.
Groups are made up of 4 to 10 participants. In high season, the maximum number of participants may exceptionally be 12.
In the event that lessons do not reach the minimum number of participants, the ESS may, without further notice:
- Adjoin / group participants in a higher or lower level.
- Move the lesson in time.
- Reduce the duration of the lessons.
- Offer an alternative with private lessons.
- Cancel the lesson.
If the client's technical level does not match the level of the chosen lesson, the ESS reserves the right to change the client's lesson to a level that does match the client's level, subject to availability of places. Instructors are the only judges of the level. The client will not be entitled to any refund, postponement or compensation.
The duration of the private lessons is the one indicated on the reservation less 10 minutes.
Depending on waiting times at the lifts, lessons may end slightly earlier or later.
Custom: It is customary for clients to pay for the instructor(s) meal when booking a day's lessons (private).